What is Zoho?

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Zoho is an Indian multinational technology company, is celebrated globally for its comprehensive suite of business software designed to transform the way businesses operate. With a deep-rooted commitment to privacy, Zoho’s software suite is a unique and powerful tool that has been trusted by over half of the Fortune 500 companies.

History of Zoho

Zoho Corporation, initially known as AdventNet Inc., was founded in 1996 by Sridhar Vembu and Tony Thomas. The company initially focused on providing network management software. In 2005, the company launched Zoho CRM and Zoho Writer, marking its entry into the Office suite products. Over the years, Zoho Corporation expanded its product line and shifted focus to small and medium businesses (SMBs), launching a variety of products to cater to different business needs.

In 2009, the company was rebranded as Zoho Corporation, named after its online office suite. The corporation has since remained a private entity, focused on providing intuitive software solutions for businesses worldwide.

Zoho’s Global Presence

Headquartered in Chennai, India, Zoho Corporation has a significant global presence. With offices across nine countries, including China, Japan, and the United States, the majority of its support operations are carried out from its Chennai office. Zoho’s US headquarters is located in Del Valle, Texas. The company also has a research and development campus in Estancia IT Park, Chennai.

As the presence of Zoho expended around the world, They started to acquire parters in late 2009 but what is a Zoho partner?

Zoho Partners:

A Zoho Partner is a company, like zenith innovations, that collaborates with Zoho, a cloud-based software developer. These partners act as a link between Zoho and its users, offering various services related to Zoho products.

Zoho Partners are certified experts in Zoho products, having gone through a certification process. They specialize in helping businesses implement Zoho solutions, which includes tasks like data migration and customization. Additionally, they provide ongoing support to businesses after implementation, offering services such as user training and troubleshooting.

Also read: Zenith Innovations being Zoho Partner

Partners offer guidance to businesses in selecting the appropriate Zoho solutions and ensure smooth implementation to minimize disruptions to business operations. They also customize Zoho solutions to meet specific needs and integrate them with existing software. Moreover, businesses working with Zoho Partners have access to ongoing support and training, potentially saving money through efficient implementation.

Why are Zoho partners important?

Zoho Partners are really important because they help Zoho reach more people and get and keep customers. They’re experts and can make specialized or dedicated solutions customized for different industries. Partners also help a lot with customer support, which lets Zoho use its resources better. Overall, the Zoho Partner program benefits both partners and Zoho, creating a mutually beneficial partnership.

Zoho Applications

There are roughly 55 Zoho apps and more than 2000 marketplace extensions. Zoho recognized a need for applications that could enhance productivity, so they began releasing applications starting with Zoho CRM and Zoho writer in 2005. Zoho applications are products used by small and medium-sized businesses for various purposes like sales processes, customer management, marketing, internal team management, and more.

Zoho CRM

Zoho released Zoho CRM, a cloud-based customer relationship management (CRM) software solution in 2005, designed to assist businesses in managing their interactions with customers and leads efficiently. It was equiped with various features and benefits to manage and automate sales, marketing, and customer support processes.

In addition to automation, Zoho CRM offers features like customization, integration with other apps, mobile CRM, and scalability to fit different business needs. Using Zoho CRM helps businesses improve sales, build better customer relationships, make smarter decisions, increase productivity, and enhance customer service. Plus, Zoho CRM has different pricing options to match the needs of different businesses, making it available to all kinds of companies in different industries.

Zoho CRM comes as a standard package, and Zoho partners customize it to fit specific business needs and requirements.

Zoho One: All-In-One Suite

In 2017, Zoho introduced an all-in-one business management suite called Zoho One. By 2022, it had grown into a comprehensive collection of over fifty applications aimed at breaking down barriers between departments and enhancing organizational efficiency. Zoho One includes well-known Zoho applications such as Zoho CRM, Zoho Creator, Zoho Projects, Zoho Mail, Zoho Desk, and many others.

Zoho Extensions:

Zoho extensions can be divided into two categories: Native Zoho Extensions and Zoho Marketplace Extensions.

Native Zoho Extensions are built-in features that enhance specific Zoho applications, such as CRM or Forms. They are built and maintained by Zoho. They enable customization to suit your business needs by adding custom fields or automating workflows. These extensions, may already be included in your Zoho subscription, offer benefits like expanded functionality, improved efficiency, and seamless integration with other tools.

On the other hand, With over 2000 in numbers, Zoho Marketplace Extensions are developed by third-party creators or Zoho partners and can be found in the Zoho Marketplace. These extensions connect your preferred business tools with Zoho products, offering enhanced connectivity, streamlined workflows, and access to additional features. Some of Our Zoho Extensions are: Lead Finder, Linked Pro, List Manager, Mapview and Phone & Email verifier.

Commitment to Privacy

Zoho stands out in the business world due to its strong focus on user privacy. Zoho Corporation prioritizes user privacy and operates without relying on ad revenue. Instead, the company generates revenue solely from software license fees paid by users. This ensures that user data is never sold or used for advertising purposes. Zoho’s commitment to privacy distinguishes it from many other tech companies, addressing the growing concerns surrounding data privacy in the industry.

Achievements

Zoho Corporation has achieved many significant milestones since its establishment. By January 2020, the company had surpassed 50 million customers, and by July 2022, it boasted over 80 million users. Additionally, Zoho’s annual user conference, Zoholics India, has emerged as a prominent event in the tech industry. At the 2023 Zoholics conference, Zoho announced a revenue exceeding 1 billion USD, marking its status as a billion-dollar company.

Zoho Corporation is a testament to the power of innovation and commitment to customer privacy. Its diverse product suite, global presence, and unwavering commitment to privacy make it a force to be reckoned with in the global tech industry. As the company continues to grow and expand its product offerings, businesses worldwide can look forward to more innovative solutions to transform the way they work.

Kamran Gill
Kamran Gill
Welcome, fellow entrepreneurs, tech enthusiasts, and seekers of innovation! I'm delighted to extend my greetings as the CEO of Zenith Innovations, a seasoned web development expert, CRM consultant, and proud founder of several successful SaaS products. With decades of experience in the ever-evolving landscape of technology, I've witnessed firsthand the transformative impact of Customer Relationship Management (CRM) systems on businesses of all sizes. In today's digital era, where customer interactions are not just transactions but opportunities for meaningful engagement, the role of CRM has never been more crucial. Whether you're a startup striving to establish your presence or a seasoned enterprise aiming to nurture long-term customer relationships, harnessing the power of CRM is paramount to your success. Join me on a journey as we delve into the intricacies of CRM, exploring its myriad functionalities, best practices, and the tangible benefits it offers to businesses across industries. From streamlining workflows to enhancing customer satisfaction, CRM serves as the cornerstone of modern business operations, empowering organizations to thrive in a competitive marketplace. Throughout this blog series, I'll draw upon my wealth of experience and expertise to demystify CRM, offering practical insights, actionable strategies, and real-world examples to guide you on your quest for operational excellence and customer-centricity. Whether you're a novice eager to grasp the fundamentals or a seasoned professional seeking advanced tips, there's something here for everyone. So, buckle up and prepare to embark on a transformative journey as we unlock the full potential of CRM together. Together, let's pave the way for innovation, growth, and lasting success in the dynamic landscape of business.

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