With so many options out there, it can be hard to decide which CRM is good for your business. In this article, we’ll talk about two popular CRM options: Zoho CRM and Monday.com CRM, previously known as dapulse. We’ll compare what they offer to help you choose.
Both Zoho CRM and Monday.com CRM have lots of features to help businesses with sales and customer relationships. Zoho CRM is good if you want a complete solution with lots customization options and connect it with other Zoho as well as third party applications. Monday.com CRM is better if you want a more visual way to manage projects and work together, with easy-to-use tools. Let’s get started with a quick comparison:
We’ve made this article to help you decide between the top two CRM choices. Ultimately, the decision between Zoho CRM and Monday.com CRM depends on what your business needs, your budget, and what you like. We suggest trying free trials or demos of both to see which one works better for you before choosing.
Quick Table Comparison
| Aspect | Zoho CRM | Monday.com CRM |
|---|---|---|
| Pricing | Zoho CRM offers flexible pricing starting from $12/user/mo | Monday.com CRM starts at $10/user/mo |
| Customization | Provides lots of options for customizing that are easy to use | Visually appealing interface with customizable workflows. |
| Integrations | Integrates flawlessly with other Zoho as well as third party tools | Connects with third-party tools seamlessly |
| Scalability | Grows as your business grows, good for small and medium businesses | Also grows as your business grows, good for businesses of all sizes |
| Analytics and Reporting | Provides and lets you create detailed reports to understand your data better | Provides comprehensive analytics and reporting tools |
| Cost-Effectiveness | Zoho CRM is usually cheaper, especially for small businesses, and there’s a free version | Monday.com CRM has competitive prices for businesses of any size |
Features:
| Feature | Zoho CRM | Monday.com CRM |
|---|---|---|
| Lead Management | ✔️ | ✔️ |
| Mobile App | ✔️ | ✔️ |
| Contact Management | ✔️ | ✔️ |
| 24/7 Support | ✔️ | With few packages |
| Automation | ✔️ | ✔️ |
| Sales Pipeline | ✔️ | ✔️ |
| Customization | ✔️ | ✔️ |
| Integration | ✔️ | ✔️ |
| Security | ✔️ | ✔️ |
| User-friendly interface | ✔️ | ✔️ |
Zoho CRM
Zoho CRM is a cloud-based CRM platform designed to help businesses manage their sales, marketing, and customer support processes efficiently. It offers a wide range of features, including lead management, contact management, sales pipeline tracking, email marketing, and analytics.
One of the key advantages of Zoho CRM is its flexibility and scalability. It can be easily customized to meet the unique needs of different businesses, whether small startups or large enterprises. Additionally, Zoho CRM integrates seamlessly with other Zoho applications, such as Zoho Books, Zoho Desk, and Zoho Campaigns, providing a comprehensive suite of business tools.
Monday.com CRM
Monday.com CRM, formerly known as dapulse, is a visual project management tool that has expanded its offerings to include CRM functionalities. It is designed to help teams collaborate, organize, and track their work effectively. Monday.com CRM offers features such as lead tracking, contact management, sales pipeline visualization, and customizable workflows.
One of the standout features of Monday.com CRM is its intuitive and visually appealing interface. It allows users to create customizable boards, timelines, and dashboards to visualize their sales processes and track progress easily. Additionally, Monday.com CRM integrates with various third-party applications, such as Google Workspace, Microsoft Office 365, and Slack.
We hope that this comparison guide helps you make an informed decision when choosing between Zoho CRM and Monday.com CRM for your business needs. It should assist you in evaluating and selecting the CRM solution that aligns best with your preferences and requirements. If you are looking for more details about Zoho CRM, you can get in contact with us to get free Zoho consultation.
